Find quick answers to your questions below...
Order Information
Will I receive a confirmation of delivery?
Do you send order confirmation?
How do I change quantities or cancel an item in my order?
Can I order multiple packages in one order?
Why do you need the recipient's phone number?
What is the difference between "hand-delivery" or "shipping"?
Can my gift be delivered to a hospital, nursing facility, hotel or funeral home?
Can you send me a photo of my basket before it's shipped?
My Account
How do I create an account?
How do I edit my account information?
How much is my delivery/shipping?
I forgot my password.
What if I want to edit my account informaiton?
I received the wrong product.
What is your return policy?
When will my order ship?
Wine and Spirits Gifts
Must an adult (21+) sign for gift containing wine or alcohol?
International Shipping
Do you ship to my country?
What are my payment choices?
When will my order ship and what are my shipping charges?
What is the return policy?
Low Price Guarantee
Privacy Policy
Pricing and Billing
What payment methods do you accept?
Why do you charge a shipping/delivery fee?
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
What if you run out of an item?
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
Do you provide coupon codes?
Additional Support
I'm not sure what to say in my enclosure card
How do I contact you?